GET IN TOUCH

Talk to a Real Person.

No chatbots. No ticket queues. No “we’ll get back to you in 3–5 business days.” Pick the channel that works for you.

Reach Us

Multiple ways to connect. All of them go to real humans.

📅
Book a Call
15 minutes. No pressure. We’ll listen and tell you honestly if Axia is the right fit.

Schedule on Calendly →
✉️
Email Us
Questions, proposals, partnership inquiries. We respond same-day.

support@y12.ai →
📞
Call Us Directly
Real humans. Mornings, evenings, weekends. We pick up.

305-909-8647

Support That Scales With You

Every Axia client gets human support. Custom plans add priority access and dedicated engineering.

Standard Support

Included with Every Plan

  • Email support—same-day response
  • Onboarding & setup assistance
  • Knowledge base & documentation
  • Platform updates & maintenance
  • Bug fixes & security patches
Custom Support Plan

For Teams That Need More

  • Everything in Standard
  • Dedicated account manager
  • Phone & video support
  • After-hours & weekend availability
  • Custom workflow engineering
  • Priority bug fixes & feature requests
  • Quarterly business reviews

Common Questions

Quick answers. If yours isn’t here, call us at 305-909-8647.

How long does setup take?

Under two minutes. Sign in with Google or Microsoft, share the link with your admin, and you’re live.

Do I need to install anything?

No. Axia CRM is 100% cloud-based. Works on desktop, tablet, and mobile from any browser.

Can you migrate data from our current CRM?

Yes. We handle migration from Salesforce, HubSpot, Zoho, spreadsheets, or any system with an export.

What does "custom support plan" mean?

Dedicated account manager, phone access, after-hours availability, custom engineering hours. We’ll scope it together.

Is my data secure?

Built by Y12.AI’s cybersecurity team. TLS 1.3, AES-256, Google & Microsoft auth, DDoS protection, audit logging, and SOC2-aligned practices.